At OG Grills (https://og-egy.com), we respect your privacy and are committed to providing a secure, transparent, and reliable shopping experience. This page outlines how we collect and use data, as well as the terms governing purchases, shipping, and returns.
Privacy Policy
We collect personal information such as your name, contact details, and shipping address solely to process orders, provide customer support, and improve our services.
We may also collect technical data (IP address, browser type, and site interactions) for security and performance purposes.
Your personal data is never sold or shared with third parties except when necessary to complete your order (payment providers, shipping partners, or security services).
Terms & Conditions
By using this website and placing an order, you agree to:
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Provide accurate and complete information
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Use the website for lawful purposes only
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Accept that product availability, pricing, and specifications may change without prior notice
OG Grills reserves the right to update or modify these terms at any time.
Shipping Policy
We process orders within [2 business days] after confirmation.
Delivery times may vary depending on location and shipping provider.
OG Grills is not responsible for delays caused by courier services or circumstances beyond our control. Shipping fees, if applicable, are displayed at checkout.
Refund & Return Policy
If you are not satisfied with your purchase, you may request a return or exchange within [3 days] of receiving your order, provided the product is unused and in its original condition.
Refunds are processed after inspection of the returned item.
Shipping costs are non-refundable unless the return is due to a defect or error from our side.
Your Rights
You have the right to:
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Request access to your personal data
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Request correction or deletion of your data
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Contact us regarding any concerns related to privacy or orders
Contact Us
For questions about privacy, orders, or policies, please contact us